If you are using BankLink as an effective way to have Taggart Partners manage your monthly bookwork then we have some great news for you.

As well as being able to provide your statements in electronic format we can also provide many credit card statements in electronic format. If you are not using BankLink then we have some really terrific news for you. We can take all the hard work and time out of your monthly chores of recording income and expenses.

We provide you with your bank and credit card statements monthly so that you can advise the nature of expense or income. Taggarts then do all the hard work and enter into a managed accounting software program.

This means that we know your current trading position and we can make sure that you are abreast of your ongoing taxation obligations. All this is just a monthly fee which incorporates your end of year accounting fees.

Taggart Partners can prepare up-to-date financial statements for your business. Accounts for the year to date will allow you to monitor trading results and plan for any taxation liabilities accrued at the end of financial year. For more information please contact Ross, Melanie or Cameron on 4962 2022.

Taggart Partners now offers direct debit as a payment option for clients. Accounts can be deducted from client’s nominated bank account providing convenience and time savings.

Taggarts also accepts cheques, cash, credit card and electronic funds transfers (EFT). If paying by EFT please remember to include your invoice number/s.

If you would like to set up a direct debit option or have any queries about paying by EFT or other methods please speak with Kylie Diehm 4962 2022 or kylie@taggart.com.au.

By Nigel Donovan from Partnercorp Pty Ltd

How do you measure ‘culture’, ‘attitude’, ‘leadership’? There are really two questions here: What are the current leadership behaviours displayed by your employees and what difference would changing that behaviour make to them, their colleagues and the organisation?

It can be a tough decision to spend thousands of dollars on training that may make someone a better leader. When considering investing in your people it is important that you understand the case for the investment – what will you get out of the process? The answer must link back to the business strategy.

Let’s look at Sales and Marketing as an example.

What are some of the specific skills and behaviours you would want to see demonstrated by your people? They might include:

• Pro-activity - energy and initiative applied to their role
• Communication skills – listening, presenting, understanding customer needs
• Courage – how they approach potential clients
• Relationship managers – how well they maintain positive relationships with potential clients
• Attitude – professionalism and engagement
• Organised – awareness of people/tasks they need to achieve their goals

How will improvement in these behaviours show up in KPIs and productivity measures?

• New relationships/enquiries generated each month
• Number of presentations of your service offering per month
• Conversion rate of presentations/enquiries to sales each month and the value of the sales

Improvements in pro-activity, courage and organisational skills should improve contact and proposal numbers. Improvements in communication skills, listening and relationship management skills should improve conversion rates.

This highlights the relationship between your employees’ personal leadership behaviour and the business sales outcome. The same applies to all aspects of personal and team leadership. By clearly articulating the behaviours you want in your leaders you can then draw a clear line to the desired outcome for the company.

The process of putting this into practice can be quite simple.

1. Identify the specific skills needed for the role and the skills employees need to acquire
2. Identify where improvements in productivity can be seen (e.g. sales numbers, units per day)
3. Build or outsource training and coaching to target required skills
4. Measure the changes

There are definite links between targeted training and coaching and business performance outcomes. Clear communication about the improvements you require will allow you to tailor an PD program to suit. This will make sure your training spend is a genuine investment with real return on investment.

Partnercorp can help you generate growth in your business and your people. Contact us to discuss how you can implement these powerful people development processes with genuine, measurable return on investment.

Nigel Donovan
0404 199 888
Partnercorp Pty Limited
Contact: nigel@partnercorp.com.au

The beginning of 2010 signaled a changed landscape for the workplace with the introduction of Fair Work Australia.

To help clients understand what these changes could mean for them, Taggarts held a special seminar with leading workplace relations consultant, Greg Kerr, in March.

If you missed the seminar or need some further advice, visit Greg Kerr's Effective Workplace website here.  

We are always looking for ways to add value to our services to clients. Taggart Partners offers service packages that save our clients time and money. The service packages are designed to provide clients with:

• A monthly fixed fee
• A structured and scheduled approach to all accounting and taxation activities
• A commitment to timely completion of work
• An efficient and time saving solution for clients

Talk to us about how a service package will benefit you business.